Privacy Policy
Last updated: February 28, 2026
1. Information We Collect
When you create an account, we collect your name, email address, and the name of your organization. When you use TentTally, we store the business data you enter — including products, sales records, market events, and custom orders — to provide the service to you.
We also collect standard usage data such as browser type, IP address, and pages visited to operate and improve the service.
2. How We Use Your Information
- To provide, maintain, and improve the TentTally service
- To process payments and manage your subscription via Stripe
- To send transactional emails (account confirmation, billing receipts)
- To respond to support requests
- To detect and prevent fraud or abuse
We do not sell your personal information or your business data to third parties.
3. Data Storage and Security
Your data is stored on servers in the United States. We use industry-standard encryption in transit (HTTPS/TLS) and at rest. Access to production data is restricted to authorized personnel only.
Your business data (products, sales, orders) is private to your organization. No other TentTally customer can access it.
4. Third-Party Services
We use the following third-party services to operate TentTally:
- Stripe — payment processing. Your payment details are handled directly by Stripe and are never stored on our servers.
- Amazon Web Services (AWS) — cloud infrastructure and hosting.
5. Cookies
TentTally uses essential cookies and browser local storage to keep you logged in. We do not use tracking or advertising cookies.
6. Data Retention and Deletion
We retain your data for as long as your account is active. If you cancel your subscription, your data is retained for 30 days to allow for reactivation, then deleted. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You may request a copy of your data, correction of inaccurate data, or deletion of your account at any time. To exercise these rights, contact us at the address below.
8. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you by email or by displaying a notice in the application before the changes take effect.
9. Contact
If you have questions about this privacy policy, please contact us at [email protected].